Return Policy

At Platinum Performance Inc. (“Platinum”), we have a 100% Client Satisfaction Guarantee, and we’ll make sure you are cared for to the highest standard. Our clients are the most important part of Platinum Performance®, and our team will do whatever it takes to ensure Platinum supplements deliver the right results. If for any reason you're not 100% satisfied, contact us at 800-553-2400 or email clients@platinumperformance.com for a replacement or refund, subject to the following restrictions.

Except as otherwise specified by Platinum in writing, a 180-day money-back guarantee is offered on all Platinum Products, and customers who are not completely satisfied may return Products for a replacement or full refund within 180 days from the purchase date (not including shipping charges). For Platinum “Pak Product” combinations where the customer has been advised not to blend Products, Platinum is not responsible for the Product quality or Product refunds. Please allow four (4) to six (6) weeks for processing. Promotional Products and gift items may not be available for replacement, and may, at Company's discretion be exchanged for an item of equal value.